Welcome to the Kiss Wow Club website (“the Site”) which is owned, controlled and operated by Beauty Wow Ltd, company registration number: 11369074.
Kiss Wow Club (“We”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 2018 (the Act), the data controller is Kiss Wow Club.
Information We Collect About You
We collect and process the following data about you:
Information that you provide by filling in and completing any form on our website. This includes information provided at the time of registering and signing up to one of our subscription membership packages and requesting further services and information, details of transactions you carry out through our website and of the fulfilment of your orders.
If you contact us, we may keep a record of that correspondence in any form.
Details of all visits to our site including location and traffic data, web data and other web-based information which is required for billing and shipping purposes.
What personal data do we collect about you?
We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:• Information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile).
• Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information).
• Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media).
• Information you provide us when you enter a competition or participate in a survey.
• Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and
• Other information necessary to provide the Site, for example we may access your location if you give us your consent.
If you also shop in one of our stores, we may combine information you give us in-store (e.g. if you make a purchase or join our mailing list in-store) with the information above.
How Do We Use Your Personal Data?
Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
• To fulfil your order and maintain your online account.
• To manage and respond to any queries or complaints to our customer service team.
• To personalise the Site to you and show you content we think you will be most interested in, based on your account information, your purchase history, and your browsing activity.
• To improve and maintain the Site and monitor its usage.
• For market research, e.g. we may contact you for feedback about our products.
• To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
• For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
• To comply with our legal and regulatory obligations.
We rely on the following legal basis, under data protection law, to process your personal data:
• Because the processing is necessary to perform a contract with you, or take steps prior to entering into a contract with you (e.g. where you have made a purchase with us, we use your personal data to process the payment and fulfil your order).
• Because we have obtained your consent (e.g. where you contact us with a query, where you add optional information to your account profile, or if you consent to receive marketing from us).
• Because it is in our legitimate interests as an e-commerce provider to maintain and promote our services. We are always seeking to understand more about our customers in order to offer the best products and customer experience. We use information about you to tailor your view of the Site, to make it more interesting and relevant in respect of the products and offers on view.
The information of our members and customers is important. WE DO NOT STORE CREDIT CARD OR DEBIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES.
Is your information shared anywhere?
We will only share the data and information you provide for the following uses:
Service providers: we use services of other companies to deliver our products to you. Examples of these are storage, order fulfilment, payment processing, email delivery, postal delivery, and customer services. They only have access to information needed to perform their functions but cannot use it for any other purposes.
Protection of Kiss Wow Club.com: we will share information about our members if we need to comply with the law, to enforce our Terms and Conditions and other agreements. This protection also includes us exchanging information with other companies and organisations for fraud protection, to prevent fraud and protect us against credit risk.
How do we keep your data secure?
We have taken all the possible precautions to keep your data secure. This includes usage of technical resources, firewalls, internal procedures, and systems. It is important that you keep your password and username protected from others to prevent unauthorised use.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Where is My Data Stored?
Storage and Retention
We use service providers based around the world. Consequently, your personal data may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your data than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards, in particular the EU’s standard contractual clauses. Please contact us if you would like more information about these safeguards.
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax, and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
This Site ensures that data is encrypted when leaving the Site. This process involves the converting of information or data into a code to prevent unauthorised access. This Site follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised to protect customer data when in transit to and from this Site over a secure communications channel.
Whilst we do everything within our power to ensure that personal data is protected at all times from our Site, we cannot guarantee the security and integrity of the information that has been transmitted to our Site.
Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.
Disclosure of Your Information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Kiss Wow Club or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Data Beauty Insights Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Depending on your marketing preferences, we may use your personal data to send you marketing messages by email, phone, or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you.
If you no longer want to receive marketing communications from us or want to opt back in, you can change your preferences at any time by contacting us (details below), clicking on the ‘unsubscribe’ link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).
You may also see ads for our Site on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Site). Where you see an ad on social media, this may because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.
How can you access your personal data?
You can access your membership account data by signing into your account and going directly to your account page. If you want to query what other type of information we may hold on you, please contact firstname.lastname@example.org. We will ask for proof of identity.
COOKIES AND IP ADDRESSES
What is a Cookie?
A cookie is a small file which will ask your permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Information Collected by The Cookie File
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration.
We may use a file called a cookie to collect information about your computer, your IP address, browser type and operating system. The information collected is used to estimate the number of people coming to our site, to estimate the size of our audience and users, and visitors’ patterns of usage. The Cookie allows us to store information about your usage preferences and which enables your use and browsing of the site to be personalised.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Your Data Rights
You have certain rights in respect of your personal data, including the right to access, portability, correct, and request the erasure of your personal data.
You also have the right to object to your personal data being used for certain purposes, including to send you marketing. See ‘Marketing’ above, for more details of how to opt-out of marketing.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
How to Contact Us
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Kiss Wow Club.
You have the right to access the information which Kiss Wow Club holds about you and you can exercise your right to access this data in accordance with the Act. Any access request will be subject to a fee of £10 to cover our costs in providing you with the information we hold about you.
Contact us Email: email@example.com
Amendment and Revisions to This Policy